All products purchased from Eczane Group are covered under distance selling regulation, You may cancel the order within 14 days from the date of received the item, Before returning any received item please contact our customer care number +90 (531) 810 9888 or email us [email protected] about the intentions of returning the item with valid reason so that we will provide the details to sending back the items and conditions are given below.
- The items should be returned within 14 days of delivery
- The item should be Un-Opened and Unused should be in the original pack.
- The item should be returned within 10 days of providing details.
- The item should remain your responsibility until it reaches us.
- The cost of the returning the item will be paid by the customer.
- A full refund of the product cost will be made after deduction the shipping costs for the sending the item to you.
- If the item is returned with the damage the customer will be responsible for that.